Refund Policy

1.30-Day Money Back Guarantee:

We offer a 30-day money-back guarantee on our hosting services. If you are not satisfied with our service for any reason within the first 30 days of your initial purchase, you are eligible for a full refund of the hosting fees paid. This guarantee does not apply to additional services such as domain registrations, SSL certificates, or other add-ons.

2.Eligibility for Refunds:

To be eligible for a refund, you must request it within the first 30 days of your initial purchase. Refund requests made after this period will not be honored. Additionally, refunds are only available for new customers on their first hosting account with us. Renewals or subsequent purchases are not eligible for refunds.

3.Refund Process:

To request a refund, please contact our support team through our ticketing system or email within the specified refund period. Provide your account information and reason for the refund request. Our team will review your request and process the refund within 3-5 business days. Refunds will be issued to the original payment method used for the purchase.

Please note that for Shared Hosting, Email Hosting, Windows Hosting, Linux Hosting, Unlimited Hosting, Special Hosting you can avail the money-back guarantee only once.

No refund possible for Domain Name Registration

All Renew Share With Infinitix InfoTech